Terms & Conditions

Key Components of Our T&C Document

Last updated: 01/03/2026

Introduction

These Terms and Conditions (“Terms”) govern your use of the website accessoryjewellery.com and the purchase of products from Accessory Jewellery Co, an Australian online jewellery retailer.

By accessing our website or purchasing our jewellery products, you agree to be bound by these Terms. If you do not agree, you must not use our website.

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Eligibility

By placing an order, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.

Products and Descriptions

We sell jewellery products including, but not limited to, rings, necklaces, bracelets, earrings and other accessories.

We take reasonable care to ensure product descriptions, images, pricing and specifications are accurate. However:

• Colours may vary slightly due to screen displays.

• Measurements and weights may have minor variations.

• Natural gemstones and materials may differ slightly in appearance.

We reserve the right to correct errors, inaccuracies or omissions at any time without prior notice.

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Pricing and Payment

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

Prices are subject to change without notice. The price payable is the price displayed at checkout at the time your order is placed.

We accept payment via approved payment methods listed at checkout. Payments are processed securely via third-party payment providers. We do not store your full payment details.

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Orders

Once you place an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to:

• Refuse or cancel an order

• Limit quantities purchased

• Cancel orders suspected of fraud or unauthorised activity

If your order is cancelled after payment has been processed, a full refund will be issued.

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Shipping and Delivery

Shipping is subject to our Shipping Policy, available on our website.

Delivery timeframes are estimates only and are not guaranteed. We are not liable for delays caused by third-party carriers, customs processes, or events beyond our reasonable control.

Risk in the goods passes to you upon delivery to your nominated address.

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Returns and Refunds

Returns and refunds are governed by our Refund Policy, available on our website.

Nothing in these Terms excludes, restricts or modifies any rights you have under the Australian Consumer Law.

Under the Australian Consumer Law, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Change-of-mind returns are offered at our discretion and subject to the conditions outlined in our Refund Policy.

For hygiene reasons, certain items (such as earrings) may not be eligible for return unless faulty.

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Product Care and Responsibility

Our jewellery should be handled and cared for in accordance with our care instructions. We are not responsible for damage caused by:

• Improper use

• Normal wear and tear

• Exposure to chemicals or harsh environments

• Failure to follow care guidelines

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Intellectual Property

All content on this website, including images, logos, product designs, text, graphics and branding, is the property of Accessory Jewellery and is protected by Australian and international intellectual property laws.

You must not reproduce, distribute, modify or use our content without prior written consent.

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Limitation of Liability

To the maximum extent permitted by law, we exclude all warranties not expressly stated in these Terms.

Our liability for any claim relating to the supply of goods is limited, at our discretion, to:

• Replacement of the goods;

• Repair of the goods; or

• Refund of the purchase price.

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

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Promotions and Discount Codes

Promotional codes must be used in accordance with their stated terms. Unless otherwise specified:

• Only one code may be used per order.

• Codes cannot be applied retrospectively.

• Codes cannot be redeemed for cash.

We reserve the right to cancel promotions at any time.

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Privacy

Your personal information is handled in accordance with our Privacy Policy, available on our website.

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Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of that State or Territory.

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Changes to These Terms

We may update these Terms from time to time. The latest version will be published on our website with the updated effective date.